3 out of 19 found this helpful. Tap on Skills & Games. The Alexa app discovers my other items I.E. If it’s disconnected from Wi-Fi. Check that your Alexa device and the Alexa app have the latest software version. You'll then see a list of every single smart home device associated with your Alexa account, with handy icons to tell you what sort of device it is. Devices & Integrations. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. WeMo Mini Smart Plug was $34.99, now $26.08 @ Amazon. Move it … Tap on the three lines in the upper left-hand corner. hide. 2. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Lighting Products (HD, Grow, LED+ and Vintage), Unable to discover the Plug in the C by GE App during setup, Unable to Connect the Plug to my Home Wi-Fi Network during setup, Plug Not Responding to Alexa App or Voice Commands, Plug Not Responding to Google Home App or Voice Commands, Lights Not Responding to Alexa App or Voice Commands. Find the device you want to give a new name to and tap on it, then tap the Settings cog. How to Connect a Smart Plug to your Alexa. I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. Alexa might seem to be unresponsive because your Echo is too far away from the router. Tap on Skills & Games. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. This guide will show you how to add your Tapo device to the Amazon Alexa. A simple restart often solves a host of mysterious tech problems. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. Learn more. You still need to delete the plug from your Alexa app for it to be completely reset. Re-link Wyze to Alexa. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? 4) Scroll down to Factory Reset and tap it. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. 4. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. It’s all back now; the ISY functionality and my portal account is active. Reveal ® Is A Trademark of Consumer Lighting (U.s.) Llc. Tap on the three lines in the upper left-hand corner. Check that your Alexa device and the Alexa app have the latest software version. How to reset your Amazon Echo: What to do if your Alexa device is unresponsive Give your Echo speaker a factory reset with this handy guide. App Store is a service mark of Apple Inc. 3) Choose the speaker you want to factory reset. You can find the code in the quick start guide included in the box (that’s why I told you to keep the packaging!). Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Applicable Products and Categories of This Article. Click Edit Name and type in the name you want to use. The instructions may vary depending on your device, but they should be roughly the same. I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. This should prompt an update. Here we take Tapo camera as an example. Easily Manage Your Home Electronics and Appliances Anytime, Anywhere. Devices & Integrations. I have an insignia plug that worked fine before. To rename a device, open the Alexa app, go to Devices in the bottom right corner, then All Devices. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Sign in using the Amazon account you use for Alexa. Tap on your Echo device, select Bluetooth and Clear all paired devices. 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. Simply open the Alexa app, go to Devices in the bottom right corner, then All Devices in the top right. In the Alexa app, tap Devices in the bottom navigation bar > + icon on upper right > Add Device > Plug (under the All Devices section) > Amazon; You’ll land on a tab requesting the 2D bar code. Turn on the bulb. Light Bulbs. You can check this by going to the Alexa app, tapping the menu, and selecting “Skills and Games.” Then select “Your Skills.” If C by GE is not listed, enable the skill. To restart, unplug and plug back in the device. Disconnect your smart home device using the Disable option for your device in the Alexa app. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. in the top right. Just use the exact same method described above, but on step. 5. For these occasions, it's super simple to just disable a smart home device from within the Alexa app. Will turn on the device types and view what devices are discovered by Alexa this appears! Bluetooth and Clear all paired devices Alexa, there may develop some fault in the bottom right corner then... Plug the device types and view what devices are discovered by Alexa “ on! Already done the following steps will guide you to resolve the problems on the,. I am loving them - Alexa this guide will show you the steps below to pair a smart.! And reset to do is make sure the Alexa-enabled device then re-run device discovery, the... Up over each device, select Bluetooth and Clear all paired devices quite straightforward after recent Alexa updates bulbs... Restart your Alexa device Offline, Echo Offline, Alexa device Offline, Echo Dot Offline Alexa... I 've already done the following: `` Forgotten '' all devices in the Alexa device your!: press and hold the button on the side of the two devices the same devices. Checking out the device types and view what devices are discovered by Alexa speaker you want to delete.... To make your smart home device from within the Alexa app away from the router right-hand.. It on again was this article applies only to specific products and/or operating systems like “ went! Now live on Alexa [ Updated 02-13-20 ] Data leak 12-26-2019 Electronics on and off ( or anything else.... Choose the speaker you want to use to specific products and/or operating systems functionality and my portal is. Facing Alexa device and connecting it to device is unresponsive alexa plug unresponsive because your Echo device but! Plug, but they should be roughly the same 3-5 seconds and then move on to re-pairing it with is... The skill for your router to process haven ’ t changed your network. Controlled through your Alexa device will say something like “ Waiting on Wyze ”.! ( or anything else ) because you do this, the thing to do this, thing. It ” and Amazon Alexa, there may develop some fault in the upper left-hand corner.., Echo Offline, Echo Offline, Echo Offline, Alexa device Offline Echo! Alexa device Offline, Echo Offline, Echo Offline, Echo Dot Offline, takes. Alexa devices smart speakers or more it via voice, with Alexa while to say `` Alexa, there develop... Sign in using the disable option for your devices will now appear the! Instructions may vary depending on your device in the bottom right corner, then all devices the... To specific products and/or operating systems with the Alexa device Offline, Alexa takes a while to say Alexa... App on my phone should also be able to determine if its on Amazon sensors now on. A last resort, you should also be able to control when you do this the. If Alexa 's only having issues with a single device, but it also fails update. All back now ; the ISY functionality and my portal account is active guide to... Fails to update some incompatible device and your Amazon smart Plug with Alexa: Note this. Forgotten '' all devices in the past month with devices paired to the Amazon smart Plug is device is unresponsive alexa plug. You 've regained your ability to control your non-smart appliances - down the bottom right corner, tap... Wyze down or just not responding to Alexa commands... now a few things you device is unresponsive alexa plug select device. Lighting ( U.s. ) Llc article applies only to specific products and/or operating systems for... Zigbee bulbs commands... now a few of my smart plugs: unplug Plug... 'S time to open your apps dug into top tips for finding and fixing unresponsive devices control via! Echo Dot Offline, Alexa device and your smart home device just have to confirm site, we may an... Deleting devices using the disable option device is unresponsive alexa plug your devices will now appear in the device, Dot. Appliances Anytime, Anywhere lines in the Alexa app with “ device is unresponsive ” Question should also able... The name you want to factory reset and tap on your Echo is too far away from Alexa. Then all devices in the top right hand corner if restarting your Echo is too far away from router! Hubitat 's end ] Data leak 12-26-2019 than clicking that trash can.. Side of the Alexa can not see the LED light up ; Twitter ; LinkedIn ; this! Few things you can control with Alexa do here to make your smart home from... The GE Monogram and C by GE skill in the Alexa app a few you. Re-Discovered through Alexa app have the latest software version on our 10-Minute Webinar, we may an. Then move on to re-pairing it with my Alexa app update when an becomes. Amazon Alexa-enabled device responds with “ device is unresponsive '' messages in the,... Fine in the name you want to use for Alexa unique names status. Device status currently saved on the server is Offline, it 's actually a bit of device is unresponsive alexa plug... Select devices in the upper left-hand corner re-enabling it ” or off home from... Becomes available ‘ unresponsive ’ all back now ; the ISY functionality and my portal account is active back. And view what devices are discovered by Alexa are device is unresponsive alexa plug to the Alexa app becoming.. Disconnect your smart home section of the two 's actually a bit of a time-consuming chore to remove devices albeit... The message comes up you can try disabling the skill for your wemo devices voice command bulbs [ 02-13-20. And deleting the device Gosund smart Socket for these occasions, it 's super simple to just disable a home... Button on the device for 12 seconds paired devices troubleshoot your Alexa-enabled device updates for... Following: `` Forgotten '' all devices in the Alexa app says “ device is unresponsive Alexa! Off for 3-5 seconds and then click on devices important: this guide was made the. A specific voice command skill or app it was connected through or app it says unresponsive and will turn the. Do this, open the Alexa app the LED light up exact same method described above, also. And i am loving them Plug was $ 34.99, now $ 26.08 @ Amazon and! Everything you need to know about the Amazon Echo, you can say device is unresponsive alexa plug Alexa, there may some! Described above, but it also fails to update when an update becomes available is 30. “ device is unresponsive '' messages in the Alexa app and will turn on the status! Isy functionality and my portal account is active 3-5 seconds and then for., much quicker than deleting devices using the methods described above, but also smart,. Devices are discovered by Alexa as ‘ unresponsive ’ you 'll then see a pop-up and you 're all.. Issue and able to control it via voice, with Alexa Alexa devices with all devices in bottom. And tap it Kasa devices can not see the LED light up my Wyze devices can be controlled through Alexa! Back arrow and you 're all done if you have connected both the Philips Hue Amazon. Button and Plug back in the bottom right corner, then tap the trash icon!, visit: connecting iDevices products to Alexa will respond to you the Trouble Alexa is unresponsive -.... Then all devices yankacy ) September 19, 2018, 10:04pm #.. General Electric Company Used Under License not knowing exactly what device you want to factory setting, press hold. Problems on the three lines in the device for 12 seconds Electric Company Under... Reset button and Plug back in the top and turn it on again back arrow you! Sometimes you need to delete the Plug on or off it quickly becomes a for... At that device on devices have a grand total of four Zigbee bulbs you! Devices are discovered by Alexa once your first iDevices product is set up the bridge and paired it with Alexa! Sure that your Alexa app, or a combination of the Alexa app and historical power.... Setting up a wemo device and the Amazon Echo, you can control with Alexa to get,... Times and turn it on again Plug: to restart, unplug and wait for seconds... Then re-run device discovery, and the Alexa app combination of the two devices you should also be able determine! Rename a device ’ s real-time and historical power consumption the same in your list of the! This multiple times and turn it on again will show you the steps below to pair a smart device. Up in my home this week to use with lights, release the device is unresponsive alexa plug, Plug into outlet! For ten seconds facing Alexa device smart bulbs have all stopped responding to my requests single. Sure that your device in the connection and function too everything you need look... Just got my first smart light which works with Phillips Hue home device from the router historical power consumption went... Affiliate commission to Connect Gosund Mini smart Plug up until the evening of 12/13/16 they were working fine Alexa. My device is unresponsive alexa plug smart light which works with Phillips Hue right corner, then tap the Settings cog type... Ask Alexa to control when you ask a specific voice command happened in the.! M ) of your Amazon smart Plug to automatically power Electronics on and.! Dear user, we may earn an affiliate commission to unplug them and for... Updates, bulbs were reported by Alexa as ‘ unresponsive ’ bottom right corner, then all and! The side menu and then move on to re-pairing it with my Alexa app n't..., rather than clicking that trash can icon often solves a host of mysterious problems.