If not, please select the correct country in the upper right corner of this website, select your product and open or download the warranty statement again. For consumers. Home Products ... Lamps & Fixtures; Explore Hue Philips Hue Benefits; About Hue; Philips Hue App; Blog; Explore Features. Philips Hue Account. Your statutory rights arising from applicable law are not affected by this voluntarily provided manufacturer’s warranty. Still we offer a warranty period as follows: Warranty is 2 years or 60 000km, whichever is shorter. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio-, Video-, Fax-, Dictation product, Automotive Mobility accessories, water care and Lamps, Philips products are designed and manufactured to the highest standards and deliver, This document only applies to consumer products. Philips Electronics Singapore Pte Ltd (“Philips”) hereby guarantees to the original retail purchaser (“Consumer” or “You”) that its Personal Health products (“Products”) are free from defects in material, design and workmanship under normal use in accordance with the operating instructions and pursuant to the following terms and conditions. From tips to light your home to the latest innovations for the road ahead, Philips has the right light for you. Home Luminaires Warranty Policy. Prime. In case you encounter any difficulties while installing or using your product, we recommend that you first read the operating instructions or the information in the support section of this website. 4 years ago. Products and advice, ideas and inspiration. If you encounter any difficulties with the use of the product, we recommend that you first consult the user manual and the information on our website. Warranty policy for Personal Care, Mother & Child Care, Household products and Health products. - The product is defective due to wear of parts, which are consumable parts by their nature. Newest products, latest trends and bestselling items from Singapore, Japan, Korea, US and all over the world at highly discounted price! To obtain service within the warranty period please contact the consumer contact center via one of the contact methods indicated on this web site. 2. With just a few mouse clicks, you can register your new Philips' product today. Philips Hue support. - Defects or parts requiring replacement due to ordinary wear and tear, corrosion, rust or stains, scratches, dents on the casing or paintwork of the Product. kasa; tapo; neffos; Philips Hue Light. LIMITED WARRANTY: Signify warrants that this bulb will be free from defects in material and workmanship and will operate for 3 years based on up to 3 hours average usage per day/7 days per week when used as directed. Light up your home with the Philips Hue Lightstrip Plus 1 m Extension Set. Philips hues come with a number of variations. I would like to receive promotional communications – based on my preferences and behavior – about Philips products, services, events and promotions. More from Signify. Enjoy $30 off* your next purchase at the Philips online shop Register an eligible product for warranty coverage and easy access to product support Be the first to … Please verify that the country indicated in the heading of this document is the same as the country where you intend to use your Philips product. Contact Philips. 488. In case the retailer is unknown or the product was purchased from an unregistered seller e.g. How to add a Philips hue light to the Deco network? 1. In the unlikely event of a defect during the warranty Philips Personal Health, hereinafter ‘Philips’, will arrange for your product to be serviced in the country of use. Philips Hue Account. Email us. Play with light and choose from 16 million colors in the hue spectrum to match the light to your mood. (De)mounting and/or (de)installation, and labor costs are excluded from warranty, as well as broken materials, batteries and replaceable bulbs. The warranty does not cover for the losses consequent in nature, including but not limited to loss of data or loss of business. Where a repair is not possible or not commercially viable, Philips may replace the product with a new or refurbished product of similar functionality. 1. For consumers. 5 Year Warranty. - If repairs or product modifications have been carried out by unauthorized service organizations or persons. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. ©2018-2021 Signify Holding. - If the defect is caused by abuse of the product or by environmental conditions that are not in conformance with the user manual of the product. Light up your home with the Philips Hue Lightstrip Plus 1 m Extension Set. Ambiance; Entertainment; Daily Lighting ... Samsung Smart Things; Support Warranty. You can connect your Philips Hue system with the Google Assistant, Apple HomeKit, and many others. SG. Suggestions. Philips reserves the right to amend the terms and conditions if necessary. Philips Enterprise virtual care portfolio combines leading technology and data-driven population management with clinical expertise and a proven programmatic approach to deliver results. Smart Home. 7. Sie haben die Unterlagen zu Ihrem Philips Produkt verloren? You are now visiting the Philips lighting website. If you do not receive it within 48 hours, please contact us. Dimension: 480 x 90 x 109. If you offer your product for service in a country other than the country where you purchased the product, we will try to have your product serviced against the warranty terms of the country where you purchased the product. Discover the Philips series of Household products and Domestic Appliances. If the product is no longer within its warranty period, you can contact the nearest authorized Philips Service Centre directly. Hue lights. Email us. Bring your smart home to life with the most connected light in the world. Singapore... Home; Suggestions. The model number (also sometimes called model ID) and serial number or production week can be found in the battery compartment or on the back or bottom of the product. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio, Video, Fax, Dictation product and Automotive Mobility accessories. Other Philips products; Warranty and legislation; Where to buy; For professionals. The Philips Service and Repair page offers support and troubleshooting to ensure that you are getting the most from your product. Philips On-Site Repair service is applicable for Products purchased in Singapore from Philips or Philips authorized distributors and retailers. More from us. For On-Site Repair service, Philips shall not be obliged to install, dismantle or otherwise work on any Product that is not on ground level (e.g. Standard Halogen, Hiper and Signaling lamps, Warranty is 1 year or 30 000km, whichever is shorter, Warranty is 3 months or 10 000km, whichever is shorter, Water purification and filtration devices (excl. The Philips warranty applies on condition that the product has been handled properly for its intended use and in accordance with the operating instructions. Requires the Hue … The model number, the serial number or production date code (if available) can be found in the battery compartment or on the back or bottom of the product. - The model- and/or serial number on the product has been altered, removed or made illegible. Contact details for your lighting questions. - If the unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation or water (unless the user manual expressly states that the product may be rinsed). The contact details can be found on: www.philips.com/lighting. More from us. - If the model number, serial number or production date code on the product has been altered, removed or made illegible. Philips Hue support. Connect with Philips Hue. Call us 8008523328 . - The defect is caused by abuse or misuse of the product or by environmental conditions that do not conform to the recommended operations of the product. Are you looking for support relating your Philips Hue products or Apps? - Repaired or replaced Products will be covered by limited warranty for the balance of the original limited warranty period. - Repairs or product modifications and alterations have been carried out by unauthorized service organizations or persons. Except as set forth above, there are no other express or implied warranties. Other Philips products; Warranty and ... For consumers. Call us 8008523328 . On Samsung SmartThings home screen, tap Philips Hue Bridge > tap More (3 vertical dots on the top right) > Edit > Delete device c. To re-add, tap + on the home screen > Add Device > Philips Hue d. To obtain service within the warranty period, please contact your dealer or the Philips Consumer Care center. - Product that has been damaged due to installation, repairs, alteration or modification by unauthorized service organizations or persons. Singapore... Home; Suggestions. All rights reserved. Philips APAC Centre Level 1. Our remed ies under warranty will not extend or renew the original applicable warranty period. Philips Electronics Singapore Pte Ltd (“Philips”) hereby guarantees to the original retail purchaser (“Consumer” or “You”) that its Personal Health products (“Products”) are free from defects in material, design and workmanship under normal use in accordance with the operating instructions and pursuant to the following terms and conditions. Laden Sie sich hier die Bedienungsanleitung Ihres Gerätes herunter. Select country. The smart lights, Hue Bridge, and smart controls will forever change the way you experience light. - The defect is caused by connection to peripherals, additional equipment or accessories other than those recommended by Philips. Warranty. I can easily unsubscribe at any time! Contact Philips. Philips Retiree Rescue Project While automated external defibrillators such as Philips HeartStart AED are situated in public, most witnesses of a sudden cardiac arrest remain bystanders. View Entire Discussion (15 Comments) More posts from the Hue community. - The product has been damaged - including but not limited to damage by pets, lightning, abnormal voltage, water or fire, natural disaster or transport accident. When your product is no longer within warranty, in some countries, you can contact the nearest authorized service center directly. Dimmable: YES (via app/remote) CCT range : 2200 - 6500K. Whether it's for your living room, your kitchen, your bathroom or you r bed room. Warranty & RMA Policy. If you encounter any difficulties while using your product, we recommend that you first consult the user manual or the information in the support section of this website, where (depending on the product type) you may find a downloadable user manual, frequently asked questions, instruction videos or a support forum. in the intended environment). Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices-> Lights-> Hue Light (Philips). The most most flexible light source imaginable, get creative and use it to set the mood in a room - highlighting architectural features with smooth, indirect light. Add a LIGHTSTRIP to your Philips Hue system to create an immersive experience under bars or cabinets and behind entertainment systems. Philips lighting is a global market leader with recognized expertise in the development, manufacturing & application of innovative (LED) lighting solutions. The warranty does not cover consequential damages (including but not limited to loss of data or loss of income), nor compensation for activities done by yourself, such as regular maintenance, installing firmware updates or saving or restoring data. accessories) after 7 days from the original date the product has purchased. You are now visiting the Philips lighting website. Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand; and non-stop use in a commercial environment. We will not be liable to you for other losses or indirect or consequential damages (including but not limited to loss of data or loss of income), nor compensate you for activities done by yourself, such as regular maintenance, saving or restoring data. Monday to Friday 09:00 am to 5:00 pm. Expand your Hue system with a Philips Hue 16 ft/5M Outdoor Lightstrip and bring light to places you were not able to before. contract or tort) shall not exceed the original purchase price paid for the Product. The warranty period starts on the date of purchase as stated on your proof-of-purchase and expires at the end of the period indicated in the section “Warranty period” below. Warranty. Your statutory rights are not affected by the terms of Philips International warranty. To inquire service within the warranty period, please contact your dealer or the Philips Consumer Care center. Monday to Friday 09:00 am to 5:00 pm. Contact Philips Singapore Due to a technical issue, you may receive the order confirmation email later than expected. Support. The Hue Bridge is an essential component to a personal Philips Hue smart lighting system. - Non-electrical parts are not covered under warranty (e.g. Singapore... Home; Suggestions. Blender Jar, Vacuum Hose, Juicer lid), - In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully or the support section of this web site for additional support, before contacting Philips or your dealer. 2 years I think. Lumens: 250lm x 3 Wattage: 5.5W x 3. 2. These limitations shall apply notwithstanding the failure of the essential purpose of any limited warranty. product mounted to the wall at elevated heights) and is not responsible for the cost of providing access to any Product by whatever means necessary for the purpose of carrying out repairs in the event the location or position at which the Product has been installed, renders it un-accessible for repairs to be carried out. Please read the, Selected products For consumers. For some product categories a partner company of Philips is the warrantor of the product; please check the documentation supplied with your product. Email us. Singapore... Home; Suggestions. Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your new purchased product. $621.91 . Die Philips Garantie umfasst nur elektrische bzw.elektronische Produkte (im Folgenden „Geräte“ genannt). Enter the world of. If available, you can find the addresses of the service centers on this website. Incredible shopping paradise! Warranty policy for Philips Consumer Electronics- and Automotive Mobility products and Lamps Warranty document for Personal Care, Mother & Child Care, Household products and Health products Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. Use our troubleshooting tool to see if you can resolve any issues yourself or alternatively book your product in for a repair or exchange. View all LED light bulbs. Friends of Philips Hue Philips Hue works with a range of different smart devices. Philips Produkte entsprechen dem neuesten Stand der Technik und werden nach strengsten Qualitätsnormen gefertigt. The Philips Warranty does not apply if: - The purchase documents have been altered in any way or made illegible. This product is specifically designed and developed for domestic use in normal conditions and operation only. philips easykey 9200; philips easykey 9100; philips easykey 7300; philips easykey 6100; philips easykey 5100; dealers; contact us; faq; register warranty Email us. Replacement will be offered at Philips discretion and the warranty will continue from the date of original purchase. You might find your Hue bulbs turn on by themselves, don't change color, or don't respond to voice commands. Warranty policy Warranty Policy and Terms and Conditions Here you can download your warranty policy and terms and conditions for the Professional Luminaires, LED lamps, Components. Buy Philips Hue 2M Lightstrip plus in Singapore,Singapore. Amazon Singapore. In case you encounter any difficulties while installing or using your product, we recommend that you first read the operating instructions or the information in the support section of. During the warranty period, Philips or its authorized service provider will repair, free of charge, parts and modules of a materially defective Product with new or refurbished parts, and return such Product to the Consumer in working condition. The warranty period for the Product extends to two (2) years for Personal Health products from the date of purchase of the Product, as documented by valid proof of purchase. 5. Philips’ obligations under Clause 1 are limited to the repair and replacement of defective Product. Others online seem to have had the same problem - the hue flashes, goes to a fixed color (orange in my case), and is then "lost" from the system. o Usage of wrong electrical supply/voltage. 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