Rinnai is responsible for reasonable costs associated with legitimate warranty claims, including call-out of an authorised Rinnai service provider to inspect the faulty product. Warranty Length. Invest in Rinnai, Invest in Reliability Rinnai is responsible for reasonable costs associated with legitimate warranty claims, including call-out of an authorised Rinnai service provider to inspect the faulty product. Any claim for warranty parts should be made to your local dealer, distributor or to EZtankless. PRODUCT WARRANTY. Navien tankless water heaters & boilers for residential and commercial applications use innovative high efficiency technology to provide a comfortable environment. Rinnai is not responsible for: (a) costs for tradespeople that are not authorised Rinnai service providers; or The warranty claim for product parts and labor may be denied if a component or product returned to Rinnai is found to be free of defects in material or workmanship; … Any domestic appliance that is installed on a commercial system or site will have its parts warranty reduced to 1 year. Rinnai is not responsible for: (a) costs for tradespeople that are not authorised Rinnai service providers; or Rinnai is responsible for reasonable costs associated with legitimate warranty claims, including call-out of an authorised Rinnai service provider to inspect the faulty product. Improper installations, gas system issues, debris, bugs, cleaning, adjustments and general maintenance items are NOT covered by Rinnai’s labor warranty. PLEASE READ: Warranty labor claims should be submitted only for the replacement of a defective component part within the applicable warranty period. Appliances must be serviced by a qualifies engineer annually. Warranty Conditions and Exclusions stated in this document. The heat exchanger term is extended to 12 years when installed with a tankless isolation valve kit. Rinnai Australia manufactures and distributes a broad range of home comfort products. Ltd. reserves the right to make modifications and change specifications without notice Our brands include Rinnai, Brivis, APAC and Polo. As a new customer, Rinnai is offering you the opportunity to enroll in its Extended Service Plan, which covers labor on all Rinnai SENSEI™ Tankless Water Heater models if you register within 90 days of purchase of your unit. The warranty claim for product parts and labor may be denied if a component or product returned to Rinnai is found to be free of defects in material or workmanship; damaged by improper installation, use or operation; or damaged during return shipping. Phone: 219-369-4781. Proof of commissioning must be provided with every warranty claim. Rinnai is not responsible for: (a) costs for tradespeople that are not authorised Rinnai service providers; or Showroom – Adelaide: 40-42 Tikalara Street Regency Park SA 5010. Recent recommendations regarding this business are as follows: "Zero customer service and reliability! Rinnai Australia Pty Ltd, P.O. Rinnai’s name brand water heaters carry a 1/5/10 year (one year labor, five years parts, ten years heat exchanger). Our products are renowned for their quality and reliability, but in the unlikely event you wish to make a Product Warranty claim… ", "Get ahold of tech … Warranty Conditions and Exclusions stated in this document. EZ Tankless, Inc. 120 N Washington Ave. Fowler, IN 47944. www.eztankless.com. Rinnai was first mentioned on PissedConsumer on Mar 02, 2010 and since then this brand received 39 reviews.. Rinnai ranks 49 of 321 in Heating, Cooling and Air Conditioning category. 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